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Update your profile and emergency contacts

Change your contact details, address, photo and emergency contacts.

Updated 2026-10-06

What you can change yourself

Open the account menu and choose My profile. You can update:

  • preferred name and pronouns
  • personal email and mobile number
  • home address
  • emergency contacts
  • your photo

HR looks after your job title, manager, pay, contract and bank details. Ask them if any of those need changing.

If you skipped anything during the welcome steps, Finish your details on your Home page lists what's still needed. Click an item to go straight to it.

Add an emergency contact

  1. On My profile, find Emergency contacts and click Add contact.
  2. Enter their name, relationship and phone number.
  3. Click Save. You can add more than one and choose who to call first.

Change your photo

Click your photo and choose Upload photo. Use a clear, front-facing photo. HR can also adjust a photo for you.

Crop and position a photo (HR)

  1. Open the person's profile and click their photo.
  2. Click Choose photo to upload a new one, or Crop & position to adjust the current one.
  3. Drag the photo to move it and use the slider (or your scroll wheel) to zoom. The circle shows exactly what everyone will see. With the keyboard, use the arrow keys to move and + / - to zoom.
  4. Click Save photo.

AI tidy-up replaces the background with a plain studio grey and centres the head and shoulders. It takes about 15 seconds. The result appears next to the original as Before and After, so you can compare them, fine-tune the crop, try again or select Undo tidy-up. Nothing changes until you select Save tidied photo. If AI tidy-up is unavailable, you'll see a message saying so, and cropping still works.